Note that it can take a few hours for CIRA to send out one's account information.

What if the administrative contact email address on my domain is old or no longer valid?  Then what?

In a case where you don't know your OpenSRS username and password or CIRA account number and password (if applicable) AND the admin contact email address on your domain is no longer valid, you must fax the registry directly to get it updated.

Click here to download the admin change form for your domain extension.  Complete the appropriate form and fax to the registry as directed with any requested supporting documentation.

Once the registry receives your request, they will update your registration with the new information. If the changes are for a .ca domain, monitor your email for an email from CIRA asking you to confirm the changes.  Once that is done, come back to this page to have your domain username and password emailed to you at the new address.

If for any reason the registry is unable to process your request, they will email you advising what corrections or omissions need to be made.