Note that it can take a few
hours for CIRA to send out one's account
What if the
administrative contact email address on my domain is
old or no longer valid? Then what?
In a case where you don't
know your OpenSRS username and password or CIRA account
number and password (if applicable) AND the admin contact
email address on your domain is no longer valid, you
must fax the registry directly to get it updated.
Click here to download the admin change form for your
domain extension. Complete the
appropriate form and fax to the registry as
directed with any requested supporting
Once the registry receives
your request, they will update your registration with
the new information. If the changes are for a .ca domain,
monitor your email for an email from CIRA asking you
to confirm the changes. Once that is done, come
back to this page to have your domain username and password
emailed to you at the new address.
If for any reason the
registry is unable to process your request, they
will email you advising what corrections or
omissions need to be made.